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Please note: This feedback form is intended to provide general feedback on the pge.com web site. If you have a customer service issue that requires follow up, please don’t enter your request here. Please contact Customer Service so someone can assist you.

Why did you visit PG&E’s outage pages today?
How would you rate your overall experience on the PG&E outage pages? (1=Poor, 5=Excellent)
How easy or difficult was it to find the information you were looking for? (1=Very Difficult, 5=Very Easy)
How well did the outage map display the information you were looking for? (1=Not Well at All, 5= Very Well)
How easy or difficult was it to report an outage today? (1=Very Difficult, 5=Very Easy)
How easy or difficult was it to sign up to get outage updates via text, email or phone? (1=Very Difficult, 5=Very Easy)
How likely are you to use the PG&E website for information on any future outages? (1= Very Unlikely, 5=Very Likely)
How would you improve the experience on PG&E’s outage pages? Please be as specific as possible.