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Please note: This feedback form is intended to provide general feedback on the pge.com web site. If you have a customer service issue that requires follow up, please don’t enter your request here. Please contact Customer Service so someone can assist you.
How would you rate your overall experience on the PG&E Profile & Alerts page today? (1=Poor, 5=Excellent)

(Use the CTRL key to select more than one answer)Which of the following did you do on this page today? Hold down the CTRL key to select all that apply.
Were you able to accomplish what you set out to do today on the Profile & Alerts page?
How easy or difficult was it to update your profile today? (1=Very Difficult, 5=Very Easy, Not Applicable)
How easy was it to set or modify alerts you will receive via text, email or phone? (1=Very Difficult, 5=Very Easy, Not Applicable)
How would you improve the experience on PG&E’s Profile & Alerts page? Please be as specific as possible.